National Mentor Holdings, Inc. Announces Fourth Quarter 2012 Results

National Mentor Holdings, Inc. Announces Fourth Quarter 2012 Results

BOSTON--(BUSINESS WIRE)-- National Mentor Holdings, Inc. (the "Company") today announced its financial results for the fourth quarter and fiscal year ended September 30, 2012.

Fourth Quarter Results

Revenue for the quarter ended September 30, 2012 was $291.0 million, an increase of $19.5 million, or 7.2%, over revenue for the quarter ended September 30, 2011. Revenue increased $14.1 million from organic growth, including growth related to new programs, and $5.4 million from acquisitions that closed during and after the three months ended September 30, 2011. Revenue growth was partially offset by rate reductions in some states, including Arizona, Florida and Minnesota.

Income from operations for the quarter ended September 30, 2012 was $12.3 million, an increase of $7.5 million as compared to income from operations for the quarter ended September 30, 2011. The operating margin was 4.2% for the quarter ended September 30, 2012, an increase from an operating margin of 1.8% for the quarter ended September 30, 2011, for the reasons discussed below with respect to Adjusted EBITDA.

Net loss for the quarter ended September 30, 2012 was $5.3 million compared to net loss of $14.5 million for the quarter ended September 30, 2011. Factors contributing to the decrease in net loss from the prior period include a decrease in non-cash impairment charges, a decrease in loss from discontinued operations, and a decrease in expense related to the restructuring of certain corporate and field functions. In addition, during the quarter ended September 30, 2011, the Company recorded certain other expenses that did not recur during the three months ended September 30, 2012.

Adjusted EBITDA⁽¹⁾ for the quarter ended September 30, 2012 was $28.6 million, an increase of $2.2 million, or 8.3%, as compared to Adjusted EBITDA for the quarter ended September 30, 2011. The increase in Adjusted EBITDA was the result of the increase in revenue as noted above. Additionally, Adjusted EBITDA was positively impacted by a decrease in workers' compensation expense and employment practices liability claims expense. The decrease in expenses was partially offset by an increase in staffing in anticipation of growth opportunities, an increase in staffing to strengthen quality and service, an increase in new start losses, and the rate reductions noted above. In addition, the Company recorded approximately $2.5 million for a discretionary cash bonus to its direct care workers in the quarter ended September 30, 2012 as compared to approximately $1.3 million that was recorded for the same purpose in the quarter ended September 30, 2011.

Year-to-Date Results

Revenue for the fiscal year ended September 30, 2012 ("fiscal 2012") was $1,129.6 million, an increase of $59.0 million, or 5.5%, over revenue for the fiscal year ended September 30, 2011 ("fiscal 2011"). Revenue increased $40.2 million from organic growth, including growth related to new programs, and $20.7 million from acquisitions that closed during and after fiscal 2011. Revenue growth was partially offset by a reduction in revenue of $1.9 million from businesses we divested during the same period and rate reductions in some states, including Arizona, Florida and Minnesota.

Income from operations for fiscal 2012 was $46.7 million, an increase of $11.6 million as compared to income from operations for fiscal 2011. The operating margin was 4.1% for fiscal 2012, an increase from 3.3% for fiscal 2011, for the reasons discussed below with respect to Adjusted EBITDA.

Net loss for fiscal 2012 was $14.4 million compared to net loss of $34.1 million for fiscal 2011, primarily due to the non-recurrence of certain one-time expenses. During fiscal 2011, the Company recorded $19.3 million in extinguishment of debt costs in connection with certain refinancing transactions, an amount partially offset in the same period by a $3.0 million gain recognized in connection with the repurchase of the Company's investment in the notes of its parent company, NMH Holdings, Inc. Also during fiscal 2011, the Company recorded $2.4 million in non-recurring expense for discretionary recognition bonuses. In addition, during fiscal 2012, the Company's interest expense increased by $17.7 million, an amount substantially offset by a decrease of $5.9 million in non-cash impairment charges, a decrease of $4.8 million in loss from discontinued operations, a decrease of $3.0 million in stock-based compensation expense, and a decrease of $2.2 million in restructuring costs.

Adjusted EBITDA⁽¹⁾ for fiscal 2012 was $110.5 million, a decrease of $3.4 million, or 3.0%, as compared to Adjusted EBITDA for fiscal 2011. Adjusted EBITDA was negatively impacted by an increase in staffing in anticipation of growth opportunities, an increase in staffing to strengthen quality and service, an increase in new start losses, rate reductions mentioned above, and by an increase in travel and transportation expense. The increase in expenses was partially offset by a decrease in workers' compensation insurance costs and employment practices liabilities claims. The Company also recorded approximately $2.5 million related to a discretionary cash bonus to direct care workers in fiscal 2012 as compared to approximately $3.8 million recorded for the same purpose in fiscal 2011.

The reported results are available on the Company's investor relations web site at www.tmnfinancials.com. The user name "mentor" and the password "results" are required in order to access this site. In addition, National Mentor Holdings, Inc. will hold a conference call Friday, January 4, 2013 at 11:00 a.m. EST to discuss its financial results. The call will be broadcast live on the web at www.tmnfinancials.com and at www.fulldisclosure.com. A rebroadcast of the call will be available on both web sites until 5:00 p.m. EST on Friday, January 11, 2013. Those wishing to participate in the January 4 conference call by telephone are required to email their name and affiliation to dwight.robson@thementornetwork.com for dial-in information.

National Mentor Holdings, Inc., which markets its services under the name The MENTOR Network, is a leading provider of home and community-based health and human services to adults and children with intellectual and/or developmental disabilities, acquired brain injury and other catastrophic injuries and illnesses; and to youth with emotional, behavioral and/or medically complex challenges. The MENTOR Network's customized service plans offer its clients, as well as the payors for these services, an attractive, cost-effective alternative to health and human services provided in large, institutional settings. The MENTOR Network provides services to clients in 34 states.

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From time to time, the Company may make forward-looking statements in its public disclosures. The forward-looking statements are based on estimates and assumptions made by management of the Company and are believed to be reasonable, although they are inherently uncertain and difficult to predict. The forward-looking statements involve a number of risks and uncertainties that could cause actual results to differ materially from any such forward-looking statements, including the risks and uncertainties disclosed under the captions "Forward-Looking Statements" and "Risk Factors" in the Company's filings with the Securities and Exchange Commission.

This press release includes presentations of Adjusted EBITDA because it is the primary measure used by management to assess financial performance. Adjusted EBITDA represents net income (loss) before interest expense and interest income, income taxes, depreciation and amortization, and certain non-operating expenses. Reconciliations of net income (loss) to Adjusted EBITDA are presented within the tables below. Adjusted EBITDA does not represent and should not be considered an alternative to net income or cash flows from operations, as determined by accounting principles generally accepted in the United States, or GAAP. While Adjusted EBITDA is frequently used as a measure of financial performance and the ability to meet debt service requirements, it is not necessarily comparable to other similarly titled captions of other companies due to potential inconsistencies in the method of calculation.

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(1) Adjusted EBITDA is a non-GAAP financial performance measure used by management, which is net income (loss) before interest expense and interest income, income taxes, depreciation and amortization, and certain non-operating expenses.

(1) Represents operating losses from new programs started in the last 18 months.

(1) Represents management fees incurred for payment to Vestar Capital Partners V, L.P.

(2) Represents costs incurred as part of the restructuring of corporate and certain field functions.

(3) Represents non-cash stock-based compensation.

(4) Represents external acquisition expenses.

(5) Represents changes in fair value of contingent earn-out obligations arising from acquisitions.

(6) Represents impairment charges associated with indefinite lived intangible assets and goodwill related to underperforming programs.

(7) Represents a charge to establish a reserve reflecting the total probable loss from incurred but not yet reported liability claims.

(8) Represents consulting and legal costs related to a transaction which was not completed.

(9) Represents costs related to the extinguishment of the debt prior to the February 2011 debt refinancing, including tender premium and consent fees, deferred financing costs and transaction costs.

(10) Represents an early lease termination fee incurred with closing an underperforming program.

(11) Represents payment of one-time discretionary bonuses in recognition of individuals' contributions to enabling the successful closing of the refinancing transactions.

(12) Represents net income (loss) before interest expense and interest income, income taxes, depreciation and amortization, and certain non-operating expenses.