Firstsource announces 60 jobs at risk in NI

woman wearing headset and working in a call centre
[Getty Images]

Call centre company Firstsource has announced more than 60 jobs are at risk of redundancy in Northern Ireland.

The company said it has now started a consultation process with affected employees.

It is understood 50 of the at risk employees are based in Londonderry where the company has more than 250 workers.

The consultation is linked to work for its client, NOW Broadband, part of the Sky entertainment group, Firstsource said.

“Staff impacted have been informed today and as a responsible employer, we are working closely to support them throughout this process,” the company said in a statement.

It added: “Firstsource remains committed to Derry/Londonderry”.

A spokesman for NOW Broadband confirmed it is in the process of “reviewing how we work” with Firstsource.

“We are unable to comment further whilst we go through the process,” the spokesman added.

In 2019 the firm employed close to 2,000 staff in Northern Ireland.

Last year around 500 staff in Northern Ireland were notified they were at risk of redundancy due to what Firstsource called the "changing priorities" of Sky.

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