Georgia Power restores power to another 220K customers, responds to frustration
ATLANTA - 11:30 a.m. Monday: Georgia Power is now reporting 4,678 active outages in the state of Georgia, impacting 370,396 customers.
It’s Monday morning and as the sun comes up our crews are still working.
Our multiday restoration efforts continued overnight across the state after #Helene caused catastrophic damage. Historic flooding, downed trees and road closures are impeding efforts to restore power –… pic.twitter.com/iuW4lkyYT0— Georgia Power (@GeorgiaPower) September 30, 2024
Georgia Power said on its website Sunday evening that they have restored power to more than 740,000 customers following the hurricane, meaning they restored power to 220,000 customers between Saturday evening and Sunday evening.
In a video posted on Sunday afternoon, the company said the following must be replaced:
5,000+ power poles
9,000+ spans of wire (equal to approximately 425 miles)
500+ transformers
The video also claims that 1,500+ trees on power lines must be removed or addressed.
Our crews are continuing to work around the clock across all of Georgia to get the lights back on. Through our damage assessments and initial estimations, we have determined Hurricane Helene was the most destructive hurricane in Georgia Power History. Our initial damage estimates… pic.twitter.com/FIPPICxl0G
— Georgia Power (@GeorgiaPower) September 29, 2024
The company also posted a response to the frustration voiced by its customers.
Hurricane Helene Update: From The Bucket.
We're hearing the frustration and stress caused by Hurricane Helene from our customers in Savannah, St. Simons, Pooler, Nashville, Brunswick, Augusta and many areas in between. We want you to know that our crews are here, boots on the… pic.twitter.com/tbhUERSsMx— Georgia Power (@GeorgiaPower) September 29, 2024
ORIGINAL STORY
Georgia Power says power has been restored to more than 520,000 customers as of Saturday evening.
⚠️ Update on Estimated Restoration Times ⚠️
As of Saturday evening, Georgia Power has restored power to 520,000+ customers following the devastating impact of Hurricane Helene. Our crews continue to navigate treacherous conditions including extensive tree damage, widespread… pic.twitter.com/v6yLZoY798— Georgia Power (@GeorgiaPower) September 28, 2024
RELATED: Georgia Power restores power to 520K customers after Hurricane Helene
Their crews are working around the clock to help customers across the state who lost power due to the devastating hurricane that swept through Georgia early Friday morning.
Our restoration efforts are underway 24/7 until every customer is restored. While work is more difficult and not as efficient in the dark, our teams work safely and are committed to serving you.
"The words of encouragement from our customers to us mean so much. Thank you and… pic.twitter.com/zYpstNxkgt— Georgia Power (@GeorgiaPower) September 29, 2024
Georgia Power reports that approximately 25% of their transmission lines in the hardest-hit areas were affected. Currently, 14,000 employees are working to restore power to affected customers.
Pictured here you can see the extreme damage caused by Hurricane Helene. When it comes to restoration, we need to make sure our transmission lines are intact and functional so we can get the lights on. Transmission lines are designed to withstand various weather conditions, but… pic.twitter.com/wuRLDQmGyC
— Georgia Power (@GeorgiaPower) September 28, 2024
They urge everyone to stay away from downed power lines, assuming they are live and dangerous. Georgia Power also advises against attempting to remove tree limbs or any other objects from downed lines.
Important Safety Message From The Bucket
⚠️ NEVER go near downed power lines.
⚠️ Always assume a downed power line is live and life-threatening. Keep children and pets away.
⚠️ Do not attempt to remove tree limbs or any other object from a downed line.
For more storm safety… pic.twitter.com/5F9x2Y422T— Georgia Power (@GeorgiaPower) September 28, 2024
Many residents have expressed frustration, having heard that power restoration could take 2 to 3 weeks in some areas. Georgia Power acknowledges the "false information" circulating about restoration times and encourages residents to rely on official Georgia Power channels for accurate updates.
⚠️ MISINFORMATION ALERT ⚠️
We are aware of false information circulating about our restoration times. Please rely only on official Georgia Power channels for accurate updates. Our team is working diligently to restore power safely and as quickly as possible. As of right now,… pic.twitter.com/bTgiJz1WWN— Georgia Power (@GeorgiaPower) September 28, 2024
As of 10:45 a.m. Sunday, Georgia Power's outage map showed 3,893 active outages affecting 444,669 customers.
